Terms & Conditions

1. Introduction

These terms and conditions govern your use of the My Custom Windows website and the services we provide. By accessing this website or requesting our pricing guide, you agree to be bound by these terms.

2. About Us

My Custom Windows is a double glazing company based in Merseyside, UK. We supply and install custom windows for residential and commercial properties.

Contact: info@mycustomwindows.co.uk

3. Pricing Guide

Our free pricing guide is provided for informational purposes only. All prices quoted are indicative and subject to change based on your specific requirements, property survey, and current material costs. A formal written quotation will be provided following a site survey.

4. Website Use

You agree to use this website only for lawful purposes. You must not use the site in any way that causes or may cause damage to the website or impairment of its availability or accessibility.

5. Intellectual Property

All content on this website, including text, images, logos and graphics, is the property of My Custom Windows or its content suppliers and is protected by copyright law. You may not reproduce, distribute, or use any content without our prior written consent.

6. Limitation of Liability

My Custom Windows makes no warranties or representations about the accuracy or completeness of the website's content. To the fullest extent permitted by law, we exclude all liability for any loss or damage arising from your use of this website or reliance on any information provided.

7. Installation Services

Terms for installation work, including payment terms, warranties, and cancellation rights, are set out in a separate written contract provided at the time of quotation. Nothing on this website constitutes a binding contract for installation services.

8. Consumer Rights

Nothing in these terms affects your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes your acceptance of the new terms.